Payment Policy

At Antiqible, we aim to make your shopping experience smooth, secure, and hassle-free. Below are the details of how payments are handled on our website.

Accepted Payment Methods

We currently accept the following secure payment options:

  • Credit Cards: Visa, MasterCard, American Express

  • Debit Cards: Most major Australian and international debit cards

All payments are processed in Australian Dollars (AUD) and include GST (Goods and Services Tax). The final amount will be clearly displayed at checkout.

Payment Processing

Order Confirmation:
Once your payment is approved, you’ll receive an order confirmation email with the details of your purchase.

Secure Transactions:
All payments are processed through PCI-compliant and SSL-encrypted gateways to ensure your personal and financial information remains safe. Antiqible does not store your full card details.

Pricing and Promotions

Pricing:
All prices listed on our website are in AUD and include GST. Pricing may change without notice.

Discounts & Promotions:
Promotional codes and discounts must be applied at the time of checkout and cannot be applied retroactively to previous orders.

Failed Transactions

If your payment fails:

  1. Double-check your card information and available funds

  2. Ensure your card is authorised for online or international transactions

  3. Still having issues? Reach out to us at info@antiqible.com, and we’ll be happy to assist.

Refunds

Timeline:
Refunds for returned or cancelled orders will be processed within 7 business days of approval. Funds will be credited to your original payment method.

Shipping Costs:
If the return is due to an error on our part (e.g., a faulty or incorrect item), we’ll cover return shipping costs. Otherwise, original shipping fees are non-refundable.

For full return details, see our Return & Refund Policy.

Payment Security

Your security is our priority.
We use industry-leading security protocols to protect all transactions and ensure your data is handled with care.

Contact Us

If you have any questions or need assistance, our team is here to help:

Email: info@antiqible.com
Phone: +61 480 810 101
Address: 41 River Road, Ermington, New South Wales 2115, Australia

Opening Hours:

  • Monday – Friday: 09:00 – 18:00

  • Saturday – Sunday: 09:00 – 14:00

Response Time: 24 to 48 hours

For more ways to contact us, please visit our Contact Us page. We look forward to hearing from you!